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Employee Experience Crash Course

How the world's top companies create amazing employee experiences and crush the competition. Case studies, research, models, frameworks, and ROI!

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We all want and deserve to work for organizations that invest in our employee experiences. But what does this actually mean and what does this look like? Whether you're a leader trying to create a workplace where employees want to show up or an employee at an organization who wants to do a better job of helping them create better employee experiences, this course is for you!

The Employee Experience Crash Course is a companion course to Jacob Morgan's new best-selling book, The Employee Experience Advantage, and it includes several hours of content broken up in easy to consume modules. It is the only employee experience course from the guy who helped develop many of the ideas and concepts on the topic. The ideas explored in this course based on research Jacob conducted by interviewing hundreds of business executives, combing through countless research articles and reports, and analyzing 252 companies around the world.

The course also includes bonus content, easy to implement action items, links to additional resources, and you will receive certificate of completion once you finish the course. Jacob will also be readily available for any questions you have along the way.
This course is not just for HR professionals, it is a great resource for everyone interested in employee experience.

What you will learn in this course:

  • The difference between employee engagement and employee experience
  • Trends shaping employee experience
  • Why companies have had poor success with employee engagement
  • Why it is so important for a company to have a reason for being
  • The 9 types of organizations and how to identify which type yours is
  • The ROI of investing in employee experience
  • The three types of moments that matter and how you can create them in your organization
  • The three environments that shape all employee experiences
  • How to design great employee experience and get your organization to think differently
  • much more


"Jacob is the world's leading authority on the future of work and employee experience."

- Vicente Fox, President of Mexico 2000-2006

"Jacob’s perspectives into the trends of the future workforce are insightful and spot on!”

- Francine Katsoudas, Chief People Officer, Cisco

“Jacob truly is a world leader when it comes to the future of work and employee experience."

- Kimmo Alkio, CEO, Tieto

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Your Instructor


Jacob Morgan
Jacob Morgan

Jacob Morgan is a three time best-selling author, keynote speaker and futurist who explores the future of work and employee experience. His latest book is, The Employee Experience Advantage: How to Win the War on Talent by Giving Employees the Workspaces they want, the Tools they Need and a Culture They Can Celebrate (Wiley, March 2017) which is based on an analysis of over 250 global organizations. His previous books are, The Future of Work and The Collaborative Organization. Jacob’s work has been endorsed by the CEOs of: Cisco, Whirlpool, T-Mobile, Best Buy, SAP, Nestle, KPMG, Schneider Electric and many others. He is regularly featured in business publications such as The Wall Street Journal, Harvard Business Review, CNN, NPR, USA Today, Forbes and others.




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Why buy the course if you’ve read the book?


1) The course presents the content in a series of short digestible videos to make the concepts and ideas easier to absorb so it's a different experience (reading it on paper vs seeing me present it) that you can take with you anywhere and everywhere.

2) The course also has quizzes to test your knowledge of the themes and ideas

3) I’ve curated several pieces of related content to help build on the themes explored in the course. These include podcasts, videos, articles, and graphics.

4) The course allows you to interact with me on a regular basis to ask questions, get ideas, and feedback. This alone is worth the cost.

5) You have lifetime access to the course and all future updates which means that when I add more content, you have it for free, forever.

6) It’s a low cost method of making sure you have stay up to date on an ever growing topic and a great business expense!

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.